When you start a Jonna subscription you create an account on our site, as we technically need it to create a subscription.

There is no functionality in logging into to Jonna as a user however. All functions such as handback of the bike, purchase (redeeming your bike) are done via links and forms available in the FAQ. Your subscription ID can also be found in your first emails from us.

If you need help with anything else, talk to us in the store or reach out via mail and we'll help you out. 

If you really want to login regardless and are not able to do so. Let us us know and we'll send you a forget password link.