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Featured articles

• How do I cancel my subscription?
• Shorter rentals
• Jonna & Mioo transation
• Do you sell used bikes

Service & guarantee

• What is included in the free service?
• Gear malfunction
• My light is broken or works poorly
• Lock not working

Subscription & payments

• What happens once my 12-month subscription plan expires?
• How do payments work?
• How do I cancel my subscription?
• Fees & Pricing
• May I pause the subscription?
• Jonna & Mioo transation
• Subscription not cancelled

About Jonna

• Shorter rentals
• I cannot login
• Do you sell used bikes

Theft & deductible

• How should I lock my bike?
• My jonna bike has been stolen, what to do?
• Help, I lost my key

Pick up & delivery