As of June 2025, all new bike subscribers are signing and starting their contracts via Mioo. They are thus customers of Mioo. All customers who have previously signed and still have an active contract with Jonna do not have to do anything new. 

What is new from now on is that all customers, no matter who/where you signed up for hands back bikes via the same process via this form.

The service point at Torsgatan 12 will close permanently on August 23rd. All Jonna bike subscribers, regardless whether you signed up via Jonna or Mioo, will from that point onward be able to access service at Regeringsgatan and Liljeholmen.

If you have any questions regarding returns, service or signing up for a new bike, contact hello@mioo.cc